How can I cancel and reschedule my test after I’ve made an appointment

You can schedule your exam either online at http://schedule.psiexams.com, available 24 hours a day, or by calling 855-746-8168, Monday through Thursday, between 5 a.m. and 7 p.m. PT; Friday between 5 a.m. and 5 p.m. PT; or Saturday from 6:30 a.m. to 3 p.m PT.

PSI administers the Washington real estate broker licensing exam at 12 PSI Test Centers in Washington. The current listing of PSI Test Centers, including center addresses and driving directions, can be viewed at http://schedule.psiexams.com. Examinations are administered by appointment only, Monday through Saturday.

Once your certification of completion for your pre-licensure education requirements have been electronically submitted to PSI and you have received approval to schedule the licensing exam, you can go to the PSI candidate website and following the instructions. You can also schedule your exam by calling PSI Services.

If you are licensed in another state at a level equivalent to, or greater than, the Washington real estate broker license, you will need to be affiliated with a firm and designated broker licensed in Washington. You will need to provide your licensing and education information to the WA State Department of licensing.

If you are licensed in another jurisdiction, you will still need to create a SecureAccess Washington (SAW) account by visiting SecureAccess Washington. Once you have created your account, you can select “Add New Service,” then choose “Professional and Business Licensing” from the available list of services.

Applicants may reschedule their exam appointment once at no penalty by going online at http://schedule.psiexams.com or by contacting PSI at 855-746-8168. Appointments should be cancelled or rescheduled at least one business day prior to the scheduled testing date to avoid additional fees.

If you miss your scheduled appointment or cancel less than one business day prior to your scheduled exam date, you may reschedule directly through the PSI website or by phone at 855-746-8168 to reschedule the missed exam or exam sections.

When you schedule your appointment, you will need to provide your name, social security number, phone number, mailing address, the title of the exam, eligibility information, email address, and​ method of payment​.