What happens if I lose my eligibility letter?

You should first contact TREC and ask if they will resend the eligibility letter.

If for some reason TREC cannot resend the letter, you have the option to submit a Public Information Request form. When completing the form, you must clearly explain that you need a copy of your eligibility letter from TREC.

The Public Information Request form must be submitted by mail, in-person, email, or fax.

The most convenient way to submit the form is via email at public.information@trec.texas.gov.

You can also mail the form to the following address:
Public Information Center
P.O. Box 12188
Austin, Texas 78711-2188

You can drop the form off in-person at the following address:
Stephen F. Austin Building
1700 N. Congress Ave., Suite 400
Austin, TX 78701

Or, you can fax to form to (512)936-3798.